Privacy Policy
Effective: March 11, 2022
We attach great importance to your personal information security protection. We will take corresponding security protection measures in accordance with laws and regulations to protect your personal information security and controllability.
Please carefully read and fully understand the entire Privacy Policy before using the client App and especially the content in bold type, and use it after you fully understand and agree with them. Please contact us if you have any questions, comments or suggestions about this Policy when reading it. In particular, this Policy does not apply to the products or services provided to you by third parties via the client app, and it does not apply to the products or services with separate privacy policies set in the client app.
This privacy policy will help you understand the following:
Ⅰ. How we collect and use your personal information.
Ⅱ. How we use cookies and similar technologies.
Ⅲ. How we share, transfer, and publicly disclose your personal information.
Ⅳ. How we protect and preserve your personal information.
Ⅴ. Your Rights.
Ⅵ. How your personal information is transferred worldwide.
Ⅶ. How this policy is updated.
Ⅷ. How to contact us.
Ⅰ. How we collect and use your personal information
Personal information refers to all kinds of information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. We will only collect and use your personal information for the following purposes described in this Policy.
1. Information you provide
Personal information you provide to us when you register as our user or use our services, including your name (name), phone number, email address, company information and contact information. The above information you provide will continue to be authorized to us during your use of this Client Service. When you cancel your account, we will stop using the above information.
2. Information generated during your use of the service
When you use the services we provide, we may automatically collect the following information:
To ensure secure and convenient use of the client, you need to set a security code when entering the account and password to log in to the client. When you open the client next time, you can use the security code to unlock the client and access the workbench to use the application. The security code types are gesture password, digital password, complex password, and fingerprint. If you want to use the fingerprint unlock function, you need to enter your fingerprint information on your device. Before logging in to the system, you need to verify the information on your device. We only receive verification results and do not collect your fingerprint information.
(2) Log information
Refers to the technical information that may be automatically collected by the system through cookies, web beacons or other means when you use our services, including:
A. Device or software information, such as your mobile device, web browser, or other information you use to access our Services The configuration information provided by the program, your IP address and the version and device identification number (IMEI, SN, MAC address, etc.
B. The information you search for and browse when using our Services, such as the search keywords you use, the page you visit, and other information you browse or request to provide when using our Services;
C. Audit log information. For example, the administrator enables the log policy of the audit client and the mobile app is running. The generated logs are uploaded to the server for recording. The policy administrator needs to authorize the user to access the photos on the device. and media rights. After the user is authorized, the client periodically uploads logs to the management console. At the same time, the user can open the "An" If the authorized permissions are disabled on the Rights Management page, the IoT platform cannot audit log data.
(3) Activate the Device Manager
After installing the client app and the Strong Control Assistant, you must activate the Strong Control Assistant and the client to access the workbench. When you enter the workbench, you cannot deactivate the Device Manager or uninstall the client app as long as the administrator does not cancel the COPE management mode. In addition, the administrator can send MDM instructions or configure MDM control items on the management console to control the system capabilities of the terminal. For example, disable Wi-Fi, lock the device, forcibly enable GPS, disable camera, disable Bluetooth, disable NFC, disable call, disable factory reset, and remote factory reset.
(4) Location information
When you enable the device positioning function and use our location-based services, we collect information about your location, such as the geographic location information we collect through GPS or WiFi when you use our services through a mobile device with positioning function. You can stop our collection of your geographic location information at any time by turning off the location function. For example, when the client is activated, it will prompt the user to authorize enabling the application to access location information. After user authorization, the MDM client will periodically upload device location information to the management console for display. At the same time, users can open the "System Settings - Application Management - Client Application Information - Permissions - Location Information" page and manually disable authorized permissions. After disabling, the platform will no longer be able to continue auditing location information.
(5) All files access
When activating the device, the user is prompted with "all file access permissions". The end user needs to authorize and agree to "all file access permissions" before the client can take screenshots during use and upload them to the management console for auditing; The client can only scan the virus file completely normally. After user authorization, you can manually disable the client's authorized permissions by opening the "System Settings - Privacy and Security - Privacy - Other Permissions - Special Permissions Settings - All File Access Permissions" page on the terminal. After disabling, the platform will no longer be able to continue auditing screenshot data and scanning file viruses.
(6) Mobile account information
Indicates the information about your mobile login account. For example, when you use your mobile account to log in to the client, we will query your mobile account and other related information.
(7) Read call log
When activating the device, the user is prompted to grant "call log" permission, and the user agrees to grant the permission. After the administrator enables the communication audit log policy, the client can collect call records on the device and upload them to the management console for auditing during use. After user authorization, the authorized permissions can be manually closed by opening the "System Settings - Application Management - WeMobile Application Information - Permissions" page. After closing, the platform will no longer be able to audit communication information data.
(8) Application usage statistics
When activating the device, the user is prompted to grant the "Application Usage Statistics" permission. After the user agrees to the authorization, the administrator enables the application runtime audit policy. During the use process, the client will collect the application usage duration specified by the administrator and upload it to the management console for auditing. After user authorization, you can open the "System Settings - Security - More Security Settings - Usage Access Permissions" page of the terminal, manually close the authorized permissions, and the platform will no longer be able to audit the application usage duration information after closing.
3. Information about you shared by third parties
To provide services to you, we may obtain information about you from third-party sources such as affiliates, business partners, etc. For example, when you register to use our products through our affiliates, business partner clients, the booking information you provide to them may be forwarded to us for registration management. We will use your information in accordance with relevant laws and regulations after confirming the legality of the source of the received personal information according to the agreement with the third party.
In some specific service scenarios, we may use the software service toolkit (SDK) provided by a third-party service provider to provide services for you to improve the service processing capability and response speed. These SDKs may collect and use your personal information, which we will collect and use with your consent. These SDKs include:
(1) glide: To load images and use the image display function. You need to obtain the permission to allow the application to open the network and identify the network status.
(2) Huawei messaging service: Provides the message push service for mobile applications to ensure that push messages reach Huawei terminals in a timely and accurate manner. Device ID information needs to be collected.
If you do not agree to provide the third-party service, you will not be able to use the third-party service, but other functions of the client will not be affected. When enabling third-party services, you must fully understand the product functions and comply with the third-party service statements and corresponding agreements.
4. Personal Information We Collect
When you are using the client service, the client collects the information that you provide or generate during the use of the service in the following ways to provide services to you, optimize our services, and ensure your account security:
Basic personal information of a user, including the name, email address, and phone number.
User terminal information: MAC address, unique device ID, IMSI of the SIM card, IMEI, terminal version, network IP address, local number, network type, brand, and Wi-Fi status; Location information, address book permission, user software list information, and camera permission.
User behavior information: information about the behavior of accessing the client page and clicking related controls.
(Ⅱ) We may use the personal information we collect about you for the following purposes:
1. For authentication, customer service, security controls, archiving and backup purposes while we provide services, to ensure that I The security of the products and services we provide to you.
2. Help us design new services and improve our existing services through information data analysis.
3. Give us a better understanding of how you use our services to target your personalized needs or to Other users who use our services respond in other ways.
4. Software certification or management software upgrade.
5. Ask you to participate in a survey about our products and services.
6. Other circumstances where you authorize your consent to provide personal information.
(1) We may use the information collected through certain functions for our other services. For example, we might put Information we collect when you use one of our functions or services, used in another function or service to provide you with special Content, including but not limited to display administrator push. To ensure the security of the service and to help us better understand me We may record information about the operation of the application, such as how often you use the application, crashes data, overall usage, performance data, and the source of the application. We don't use the information is combined with any personally identifiable information you provide in the application. When we use your personal information, over We will use your personal information to the extent that it is directly or reasonably related to the purpose claimed at the time of collection Before, inform you again and obtain your express consent.
(2) After collecting your personal information, we will de-identify the data by technical means and de-identify the data The processed information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the de-marked. Recognisable information; And in compliance with relevant laws and regulations, we have the right to The user database is analyzed and utilized as a whole.
(3) We will seek your prior consent when we intend to use the information for other purposes not specified in this Policy.
(Ⅲ) Related permission information required by service functions
When you use the client service, the client needs to obtain your mobile phone-related permissions to provide services to you, optimize our services, and ensure your account security.
1. No second login: The address book permission is required.
2. Security control: The location permission is required.
3. Security control: Device Manager permission is required.
4. Security management and control: The application list permission must be obtained.
Apply for permissions for new service functions, such as location, camera, and storage read/write, for example, the original permission has been granted. If the device permission is enabled, the privacy policy will be updated and the user will be reminded. If the user disables the permission, the following information is involved: Some features of may be missing or unavailable.
(Ⅳ) Personal information security protection measures and capabilities
We strive to ensure the information security of our users to prevent loss, improper use, unauthorized access or disclosure of information. We will use various security measures to ensure the security of information within reasonable security levels. For example, we'll use encryption. (AES-encrypted packet transmission, login encrypted transmission, MD5 digital signature verification, and packet encryption and decryption verification) 2. Anonymization is used to protect your personal information. We enhance the security capabilities of the software installed on your device by continuously improving technology to prevent your personal information from being disclosed. We will encrypt some information locally on your device for secure transmission. To prevent viruses, Trojan horses, or other malicious programs, we know the information about the applications installed or running processes on your device. We establish dedicated management systems, processes, and organizations to ensure the security of information. We strictly limit the scope of people who can access information, require them to abide by confidentiality obligations and conduct audits. In the event of a personal information breach, we will initiate an emergency plan to prevent the expansion of the security incident and inform you in the form of push notifications and announcements.
(Ⅴ) Rules for using personal information
When a user logs in to the client, the client automatically scans the installed applications for non-compliant applications.
(Ⅵ) We will not collect your personal data without your permission, including your personal calls, text messages, and photos, nor control or remotely operate your device.
(Ⅶ) Please be fully aware that we do not need to obtain your consent when using your information in the following situations:
1. Situations related to national security and national defense security.
2. Situations related to public security, public health and major public interests.
3. The investigation, prosecution, trial and enforcement of sentences related to crimes.
4. For the sake of protecting the life and property safety of the personal information subject or other individuals, it is difficult to obtain the consent of the person Condition.
5. The personal information collected is the information made public by the personal information subject to the public.
6. Your personal information collected from legally public disclosure, such as legal news reports and government information disclosure Such as channels.
7. Information necessary to sign the contract according to your requirements.
8. Information necessary to maintain the safe and stable operation of the products and/or services provided, such as discovery and disposal of products Failure of goods and/or services.
9. Information necessary for legitimate news reporting.
10. Academic research institutions carry out statistics or information necessary for academic research based on the public interest, and de-mark the personal information contained in the results when providing the results of academic research or description to the public.
11. Other circumstances as prescribed by laws and regulations.
Ⅱ. How we use cookies and similar technologies
(Ⅰ) Cookie
To ensure that the client works properly, we store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters.
We will not use cookies for any purposes other than those described in this Policy. You can manage or delete cookies according to your preferences. For more information, see https://www.aboutcookies.org/. You can clear all cookies saved on your computer.
(Ⅱ) Sharing
We will not share your personal information with any companies, organizations or individuals other than us, except in the following cases:
1. Sharing with Explicit Consent: With your explicit consent, we will share your personal People information.
2. We may share your personal information in accordance with laws and regulations or mandatory requirements of government authorities People information.
3. Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share Enjoy the necessary personal information and are subject to the purposes stated in the privacy policy. If an affiliate wants to change personal information For the purpose of processing, your authorization and consent will be sought again.
Our Affiliates include any company that we control, are controlled or are under common control with or in the future, The institution and the legal successors of the above-mentioned company or institution. where "control" means the direct or indirect possession of the influence of the proposed and the ability to manage the company, whether through ownership, voting shares, contracts or other determination by the people's court The way.
4. Sharing with Authorized Partners: For the purposes stated in this policy, some of our services will be authorized by the To be provided as a partner. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legitimate, legitimate, necessary, specific, explicit purposes, and and only share personal information necessary to provide the service. Our partners do not have the right to use the personal information shared for any What other uses.
We will sign nondisclosure agreements with the companies, organizations and individuals with whom we share personal information, requiring They process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(Ⅲ) Transfer
We will not transfer your personal information to any company, organisation or individual except in the following cases:
1. Transfer with express consent: After obtaining your express consent, we will transfer your individual People information.
2. In the event of merger, acquisition or bankruptcy liquidation of our client, if the transfer of personal information is involved, we will require a new public Divisions and organizations continue to receive, manage, use and transfer your information in accordance with this Privacy Policy. If we can't reach a consensus, I They will ask the new company to re-request your authorization.
(Ⅳ) Public disclosure
We will only publicly disclose your personal information if:
1. Disclose your personal information as authorized by you after obtaining your express consent.
2. Disclosure based on law: where required by law, legal process, litigation or governmental authorities, We may disclose your personal information as requested.
Ⅲ. How we protect your personal information
(Ⅰ) We will strictly follow the Cyber Security Law, the Decision of the Standing Committee of the National People's Congress on Strengthening the Protection of Network Information, the Regulations on the Protection of Personal Information of Telecommunications and Internet Users (Decree No. 24 of the Ministry of Industry and Information Technology), and the Regulations on the Registration of True Identity Information of Telephone Users (Industry and Information Technology) To establish an information security assurance system according to relevant requirements of laws and regulations such as Ministry Decree No.25, and take various security protection measures (including identity authentication, data encryption, and access control) and other necessary measures to protect your personal information within a reasonable security scope. We strive to keep our users secure to prevent loss, improper use, unauthorized access or disclosure of information.
(Ⅱ) We will retain your personal information only for the period required for the purposes described in this Policy, unless the retention period is extended as required or permitted by national policies and laws.
(Ⅲ) Please understand that the Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send to us. However, due to technical limitations and possible malicious means, even if we do our best to strengthen security measures, we cannot always ensure 100% security of the information. When a personal information security incident occurs, we will inform you of the basic information and possible impact of the incident, the measures we have taken or will take, the suggestions you can take to prevent and reduce risks, and the remedial measures for you in a timely manner according to laws and regulations. We will inform you of the incident by email, letter, telephone, and push notification in a timely manner. When it is difficult to inform personal information subjects one by one, we will release the announcement in a reasonable and effective manner. At the same time, we will actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
(Ⅳ) How we keep your personal information
1. Where information is stored
We will store the personal information collected in China in accordance with laws and regulations, and there is no overseas collection. Set user information.
2. Duration of information storage
We promise that your personal information will always be stored for a reasonable and necessary period of time, and we will go as long as business needs User information is stored. If the user information exceeds the retention period, we anonymizes the user information. When our products or services In the event of a discontinuation of operations, we will notify you in the form of push notices, announcements and delete them within a reasonable period of time Your personal information may be anonymized.
Note: Unless otherwise specified by laws and regulations, the document cannot be deleted or anonymized.
Ⅳ. Your Rights
(Ⅰ) Query and correct your personal information
Except as required by laws and regulations, you have the right to query your personal information after logging in to this client. If you need to correct your personal information, please apply to your administrator.
(Ⅱ) Delete your personal information
You may make a request to us to delete your personal information in the following circumstances:
1. If our handling of personal information violates laws and regulations.
2. If we collect and use your personal information without your consent.
3. If our handling of personal information violates our agreement with you.
4. If you no longer use our products or services, or if you have deregistered your account.
5. If we no longer provide you with products or services.
(Ⅲ) Withdrawal of the agreed authorization
You have the right to withdraw your consent. After you withdraw your consent, we will no longer process your personal information. The client allows you to revoke the existing authorization. To disable the privacy authorization, choose Settings > Permissions.
For Android phones, go to Settings > Apps > Permissions.
For iOS phones, go to Settings > Privacy > Permissions > Apps.
(Ⅳ) Account cancellation
You can apply to your administrator to cancel the account.
(Ⅴ) Exceptions
Please fully understand and agree that we may not respond to your request for correction/modification, deletion, cancellation, withdrawal of consent, or request for information under the following circumstances:
1. Situations related to national security and national defence security.
2. Information related to public security, public health and major public interests.
3. Information relating to the investigation, prosecution, trial and enforcement of sentences, etc.
4. There is sufficient evidence that the personal information subject has subjective malice or abuse of rights.
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.
6. Business secrets are involved.
7. Other circumstances as prescribed by laws and regulations.
Ⅴ. How your personal information is transferred worldwide
In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. If you need to transfer your personal information abroad, we will obtain your authorization and consent separately and protect your personal information security in accordance with this Policy.
Ⅵ. How this Policy Is Updated
Our privacy policy is subject to change.
We will not diminish your personal privacy rights without your express consent. Any changes to this policy will be posted in the form of notice. In such cases, by continuing to use our services, you agree to be bound by the revised privacy policy.